Support

Click here to access our Help Desk Support Ticket System.

After our technicians have reviewed your support request you will advised of the expected scope of your request and estimated time to complete. Technical support rate is $125 per hour, 1 hour minimum.

If our technician requests a remote desktop session with you click the following:

Download and install TeamViewer

TeamViewer allows us to provide you with remote tech support for your IP camera system including basic and advanced system setup, configuration, training, maintenance and upgrades for most:

•     IP cameras
•     Video management systems
•     Servers & storage
•     Routers
•     Wireless networks
•     Sub-systems
•     Accessories

Whether you need help in configuring a router to connect your IP camera to the internet, or trouble shooting a night vision camera that does not perform to your expectations, we can help solve your security camera problems quickly.