Questions? Call (800) 448-6140

When you’re ready to shut down and move your system, first turn off the central station communicator (see Tech Talk #20 on how to do this) or you can remove the batteries from the head-end so the system will stop sending the daily timer test. Call, text or email me so I can suspend your central station account which will stop the monthly monitoring billing.

When you’re ready to redeploy the system at the new location, call, text or email me and I will reactivate your central station account and email you a blank Central Station Information form to fill out and send back to me so I can update the central station with the new site information, contact list and email addresses.

You may want to consider redeploying the system with fresh batteries if the existing batteries are over a year old. You can order batteries from us or source them yourself, but purchase only the SAFT brand. Refer to Tech Talk #1 for the required batteries and quantities.

Have a technical Videofied question?
Email me at:

Customer Support Services

Remote Monitoring Services

Cloud Based Solutions